Customer Experience

Surpass customer expectations and boost customer loyalty

In today’s hyper-competitive, mobile and social market place, it is more important than ever to have policies and procedures in place to give customers the ultimate experience, making each touchpoint, with every department, thoughtful and enjoyable.

4 Typical Business Scenarios to be solved with an excellent Customer Experience

    • Low customer satisfaction due to lack of consistency in business processes.

    • Difficulty connecting with customers and understanding their needs.

    • Lack of speed & flexibility to react rapidly to market changes, competition & demands.

    • Difficulty staying competitive due to a lack of technology and innovation.

How we solve them

AuraPortal embraces evolving technology trends such as big data analytics, mobile technology, cloud computing, and social media to transform how businesses engage with their customers. Our zero-code processes help you to create, test, modify and continually improve to retain customer loyalty while building your customer base.

Value received

Customer insight and satisfaction are integrated throughout the company and combined with optimized operational efficiency and innovation to give your customers a personalized and enjoyable experience.

Big data analytics

Zero-coding

Social media integration

Adaptive forms

Portal technology

Visual charts

Customer-centric process models

Customer communication channel

The Statistics Are In Your Favor

62%

Improved customer feedback

35%

Lead generation

+48%

Branding improvement

+85%

Higher customer satisfaction

Key Industries.

Discover our key industry Expertise

Achieve the ultimate customer experience now!