Your Business Solution
Robotic Process Automation
RPA is the software technology that allows you to transact in any IT application or website, in the same way a human would, to automate complex, rule-based work. RPA delivers a Virtual Workforce of Software Robots to perform everyday user actions, freeing your people to add value to your business.
Business Process Management
BPM is a corporate methodology aimed at optimizing business processes in an organization. A process is a series of activities that must be performed by people and/or systems in an organized way in order to achieve a specific objective. BPM may be integrated with existing enterprise software (ERP, CRM), and most companies gradually model the activities of the existing software using the BPM.
Although Business Process Management (BPM) and Robotic Process Automation (RPA) operate with a similar process logic based on events,
actions, conditions and loops, the context for their application is vastly different.
BPM ensures a solid operational and business process infrastructure, whereas RPA is used to tackle tasks just as a person would,
but at a much higher speed; therefore, it operates at a more superficial level.
Task level automation
Defines specific workflows
Looks for human replacement
Superficial integration capabilities
Very powerful with BPM
Highly effective with repetitive tasks
Business level automation
Defines generic workflows
Humans are involved in the process
Integration between systems
A foundation platform for companies
Orchestration between users, data & systems
BPM can be considered as the foundation for company operations, orchestrating a coordinated and efficient workflow that integrates users, systems and data. RPA complements the BPM by allowing certain tasks within the company workflow to be undertaken in record time.
In short, RPA and BPM are not in conflict with each other. Although both seek process optimization, their area of influence is different, and each case will require greater presence of one or the other. Indeed, in most circumstances, the best solution will be to implement both solutions.