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Key concepts to save you from getting lost in the world of BPM technology  We are continuously surrounded by concepts and acronyms that we don’t even understand but are impossible to avoid. It seems technology pushes and forces us to live at its...

Capturing new customers is five times more expensive than retaining current ones. Therefore, all sales strategies should take customer satisfaction into account and leverage intelligent automation to boost satisfaction and increase the retention ratio.  For customers to be satisfied, we have to offer them positive experiences at all...

IDC (International Data Corporation) is the premier global provider of market intelligence, advisory services and events for the information technology, telecommunications, and consumer technology markets. On April 9, in collaboration with AuraPortal, IDC organized an...

Generally, terms like "Digital Transformation" have been too broad and confusing, and as a result, companies do not know where to begin, which leads to frustration and failure. However, the truth is that a complete...

In line with AuraPortal’s engagement strategy to strengthen ties with our customers and boost business with our partners; our CEO, Pablo Trilles, along with Solution Advisors Tomás Martí and Alejandro Rodríguez, travelled to Colombia, one...

This article will help you define which cases are best to use RPA, BPM or DPA.  We are going to consider analog tools, without explaining the differences between DPA (Digital Process Automation) and BPM (Business...