Before BPM implementation, it is important to understand the reasons behind the implementation. You should know which processes you want to focus on and if they serve their purpose.
Define the scope (features, functionalities, etc., that must be included), deadline (period, phases & delivery planning) & resources (people, budget, etc.) for creating your desired solution.
It is better to get fast results by starting with a small process and scaling fast. We are here to help you select the right process.
Even simple processes can have many variations. It is important to discuss and document all the use cases and we are here to advise you.
Measure your success. Monitoring & measuring the processes can affect your data modeling & data capture plans. The results will guide your company to continuous improvement.
Forget the swivel chair. Use the separate testing environment to test the behavior of the integration system.
Karen López Supelano, ECI Process Engineering Unit.