WM Impresores was the first company to implement the AuraPortal Business Process Management Platform with the services of AUGE Gestión Empresarial. To date they have achieved a substantial improvement in productivity, initially automating the critical processes and replacing one of the three existing management applications.
Given the growth of the company, the processes and support structure were primary and many of the other operations were handled manually. Until three years ago the only information system used was to handle the accounts, invoicing and generation of purchase orders.
About four years ago the solution was found using AuraPortal, which offered a substantial improvement in productivity, initially automating critical processes and replacing one of the three existing applications.
Monitoring of each account with the requests linked to it, and 100% traceability from beginning to end.
There is currently a second version of this process in execution which automatically generates nonconformity documents.
The implementation began with the Complaints and Claims process which required all complaints, claims and customer requests to be registered, documented and monitored.
AuraPortal and the ERP communicate through web services and in the near future they will communicate through AuraPortal Adapters making the information available online.
“With the implementation of AuraPortal, the company production is perfectly modeled in the system, which is such a great support that I couldn’t imagine working without this tool now.”
“As always, when there is a change of culture and business applications within a company, training must be given and the employees must be made aware of the change. We can say that to date, our employees feel comfortable and happy working with AuraPortal. The tool is very user friendly and accessible from anywhere.”
WM Impresores is a company in the graphics industry that specializes in narrow web flexographic printing. It was founded in 1995 as a subsidiary of WM WIRELESS AND MOBILE (dedicated to the marketing of equipment for capturing and reading barcodes and the development of mobile applications).
Founded in 2001.
Fully equipped installations.
Global presence in more than 50 countries.
Different products in the line of specialized printers.