Case Study

University of Deusto

AuraPortal meets all expectations, filling the gaps that a conventional ERP is not able to fill.

About University of Deusto & the project

The implementation of the AuraPortal Process Management Platform has allowed the UNIVERSITY of DEUSTO to successfully implement its Internal Quality Assurance Systems (IQAS), which is mandatory in Europe.

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The Challenge

The European Higher Education Area (EHEA) states that “universities must have formally established and publicly available Internal Quality Assurance Systems.” To comply with this requirement, the UNIVERSITY of DEUSTO considered that a BPM was the most appropriate tool, both for the nature of the process-oriented quality systems and for the enormous advantages of having these systems automated.

The Solution

After a thorough study of the possible solutions, they contacted several different software providers, including BPM vendors. Finally, the university decided on the AuraPortal BPM Platform, as the characteristics of the tool perfectly suited its needs. The first meetings began in December 2008, the initial aim was to create a pilot project of the “Teaching Organization and Planning” process from the faculty of Social and Human Sciences. This first objective was finalized in March 2009.

European Quality Assurance Systems approved

With AuraPortal they achieved full compliance.

Automated teaching organization planning

Process from the faculty of Social and Human Sciences.

IT autonomy

Sufficient capacity to design, build and implement the processes with the greatest autonomy possible.

Simulation capacity

The ability to create processes prior to implementation preventing subsequent improvisations, emergencies and errors.

BPM Software Key Industries

Great Results

The project to date has been a complete success, achieving all the planned objectives.

Superior Results

Efficiency improvement0%
Error reduction0%
Compliance0%
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Interesting facts about Deusto University

The UNIVERSITY of DEUSTO is a center for university education with 130 years of experience and campuses in Bilbao and San Sebastian (Spain). Its hallmarks are training in skills and values, thanks to its own socially recognized educational module.

130
Years of experience

Founded in 1886.

1500
International Students

With more than 1,500 international students, 15% of all Deusto students come from one of 60 different countries worldwide.

1818
Professors

The Publications Service of the University of Deusto is a member of the Publishers’ Guild of Euskadi and the Union of Spanish University Publishers.

14174
Students

Among the students who have graduated from this university over the past 100 years are some well-known characters of Spanish and Basque life including José Antonio Aguirre, José Ortega y Gasset and Álex de la Iglesia.

Do you want to know more?

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