Case Study

Ministry of the Interior of Colombia

Awarded the “Global Awards for Excellence”

by the “Workflow Management Coalition, WfMC.”

About Ministry of the Interior of Colombia & the project

In compliance with the Online Government guidelines and the requirements of the Anti-corruption and Citizen Service, the Administrative Efficiency and Zero Paper Plan, through its public Information Bureau (OIP) the Ministry of the Interior of Colombia has implemented its Religious Affairs application process on the AuraPortal iBPMS platform.

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The Challenge

The issues were those common to the administrative management of paper documents that require multiple actions and involve extensive documentation with many variations and exceptions. The geographical conditions also needed to be taken into consideration. Colombia has an area five times greater than that of Great Britain, extensive mountain ranges, tropical forests and a significant rural population posing further difficulties for administrative proceedings.

The Solution

This project was achieved in less than 3 months, from gathering information and implementation through to production. The stabilization and optimization adjustment phase took 4 months. The platform meets the needs of legal representatives from over 5000 religious entities which, according to the figures estimated by the Interior’s Public Information Bureau (OIPI), agglomerate over 10 million parishioners.

Religious Affairs Case Management

A very complex process that requires the combined execution of six processes and 44 sub-processes. In unison these processes can solve any eventuality.

Task automation

Of the 171 tasks that make up the set of coordinated processes, only 21 are performed by people.

Monitoring, control and analysis of every process

This analysis of each individual procedure and the final analysis of groups of procedures are important for continuous improvement.

Legal representatives from over 5000 religious entities

The platform meets the needs of legal representatives from over 5000 religious entities which, according to the figures estimated by the Interior’s Public Information Bureau (OIPI), agglomerate over 10 million parishioners.

BPM Software Key Industries

Great Results

The online application process for the certificate of Recognition as a Legal Entity came into operation on the Ministry of the Interior of Colombia’s AuraPortal iBPMS platform in record time and without any programming (zero code).

Superior Results

Management costs have been reduced0%
Error reduction0%
Increase of analytical capacity0%
Cost savings0%
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Interesting facts about “MinInterior” and the management of Religious Affairs in the country

The Ministry of the Interior of Colombia is responsible for the Internal sector which involves other Affiliated and Related Entities; Religious Affairs is amongst their mission areas. Its coordinator, Dr. Lorena Ríos Cuellar, announced the news of the free online certificate of recognition as a legal entity at the 62nd meeting of the Evangelical Confederation of Colombia, CEDECOL, representing the evangelical Christian church before the Ministry of Interior, on March 5, 2015 in Cartagena de Indias.

48747632
Citizens

Divided into 32 departments and one capital district.

5000
Religious entities

Over 5000 religious entities in the country.

13
Different religions

About 90% of the population are Christian but there are other religions including Islam, Judaism, Buddhism, Mormonism, Hinduism, indigenous religions, etc.

10000000
Parishioners

According to the figures estimated by the Interior’s Public Information Bureau (OIPI), it satisfies over 10 million parishioners.

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