Infotic S.A. is a Colombian company dedicated to the integration, outsourcing and project management of information and communication technologies. Founded in 2006, Infotic is mainly focused on providing operational, administrative, technological and computer services to public entities. Infotic provides high-quality products and services, manages projects and software that provide innovative solutions with a high degree of compliance, execution and market vision.
The company’s main objective was to increase its capacity for innovation and productivity. In the beginning, all the internal processes were manual. Infotic’s strategy involved creating applications to automate processes, increase efficiency across their activities and promptly manage customer service.
The main challenges to overcome in this project were the following:
After a detailed analysis of Infotic’s main activities, the aim was to define a digital transformation project to automate the entire business line. The AuraPortal low-code digital platform made it easy for both executives and the IT team to collaborate and contribute to the definition, implementation and execution of the different applications created for the end-to-end company automation. Infotic created the following applications:
“Thanks to the ease of interaction with the AuraPortal low-code platform, Infotic automated its processes based on the Management system, enabling an environment of control and influencing our collaborators through parameters defined by the organization, generating greater empathy, which allows them to carry out their activities and interact between processes in a more agile and secure way. With the use of the low-code platform, we have been able to achieve our goals and objectives, streamlining efforts and eliminating errors.”
"Thanks to the low-code modality, collaboration and understanding between the business team and central IT is a success, along with agility in development and continuous improvement. We are delighted with the results of our digital transformation, now we have our processes integrated with AuraPortal. We manage everything on the AuraPortal Digital Platform."