Case Study

ChevyPlan

ChevyPlan considerably expedites vehicle provision

thanks to the increased control of information.

About ChevyPlan Group & the Project

The implementation of AuraPortal Helium iBPMS has empowered ChevyPlan to considerably expedite vehicle provision thanks to the increased control of information and automatic generation of the required documentation.

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The Challenge

Due to the growth of the company, ChevyPlan experienced a high volume of operational work for the various departments to monitor and manage the provision of vehicles for each customer. In addition, the labor-intensive manual generation and review of documentation resulted excessively time consuming, involving approvals and the collection of signatures. Furthermore, it bears mentioning the high probability of errors that could result in work being reprocessed. To tackle these issues, ChevyPlan found it imperative to implement software that would give them control of all the elements involved in the vehicle provision process with document generation tools, a notification system and above all, connectivity with internal systems.

The Solution

ChevyPlan selected AuraPortal Helium iBPMS in order to manage their internal processes and integrate the information from their systems, hereby controlling and improving the participation from suppliers and other external companies. The process implementation with AuraPortal began with a basic process which made it possible to send billing orders and generate documents and, thanks to AuraPortal’s ability to manage continuous improvement, it continued to optimize and today, it has transformed into a process which generates all documentation online and involves several company areas and external companies including insurance firms, solicitors and dealers. The success of the first project drove ChevyPlan towards business excellence through a high level of process management maturity. To this end, they have already used AuraPortal to automate other processes including sales, maintenance, cession of rights, etc., making their processes more agile and eliminating manual activities.

Improvement in internal and external communication

It has transformed into a process which generates all documentation online and involves several company areas and external companies including insurance firms, solicitors and dealers.

Process automation

Automation of processes including sales, maintenance, cession of rights, etc., making their processes more agile and eliminating manual activities.

Integration with other systems

ChevyPlan selected AuraPortal Helium iBPMS in order to manage internal processes and integrate the information from their systems.

Document management integrated with processes

Reduction of manual errors thanks to digital document management and traceability.

BPM Software Key Industries

Great Results

The implementation was successfully carried out by LeadSolutions Cia. Ltd., AuraPortal’s Partner in Ecuador. Thanks to the AuraPortal Helium iBPMS platform, all business areas intercommunicate and receive notifications and alerts of their activities, the manual operational workload has decreased considerably with increased use of electronic documents.

Superior Results

Faster generation of billing orders0%
Error reduction0%
Improvement in internal and external communication0%
Increase in awareness0%
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Interesting facts about ChevyPlan

ChevyPlan is the leading brand of payment schemes for new Chevrolet vehicles, serving Ecuador for 11 years and the Andean Region for over twenty years.

20
Years of experience

Serving Ecuador for 11 years and the Andean Region for over twenty years.

83000
Buyers in Colombia

Colombian citizens have acquired ex-demo Chevrolets with ChevyPlan.

16
Percentage of the total sales of Chevrolet brand

Consolidated distributor of General Motors.

0
Initial investments

No initial fee and reasonable monthly payments.

Do you want to know more?

Discover how you can use AuraPortal to automate repetitive tasks, improve employee efficiency, enhance customer relationships and much more. Simply select the demo experience that suits you.