Case Study

 

Andorra Turisme ATSAU

The AuraPortal BPM Platform has empowered ATSAU to quickly implement new operations and modify existing processes, generating great flexibility in the organization.

About Andorra Turisme ATSAU & the Project

Implementing the AuraPortal BPM Suite has notably expedited the time it takes for ATSAU to implement new operations and make modifications to existing processes, hereby achieving much greater flexibility. Over the last year, more than six new classes of BPM processes have been implemented and the number continues to grow each month.

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The Challenge

One of the main strategic objectives was to optimize company management processes. They faced three main challenges: Overdependence on printed documents. Poor interdepartmental management. Dense and complex administrative management.

The Solution

The selection of a nearby AuraPortal Partner was key to the project’s success, especially as the Partner already knew the particularities of ATSAU. The most appropriate was BSS Consultores, which excelled because of its commitment to the organization in all phases of the project, from the conceptualization of the processes right through to operational deployment.

Process Management supported on databases

Instead of physical documents.

Digital Transformation process

Elimination of paper documentation.

Simplicity when designing and defining processes

Which implies flexibility and agility to make and implement any future modifications.

Incorporation of the Digital Signature

As part of the Digital Transformation.

BPM Software Key Industries

Great Results

The main benefit experienced with the AuraPortal BPM Platform was achieving the challenge set by Andorra Turisme, which was to function more efficiently on a daily basis using business process management.

Superior Results

Improvement in speed & flexibility0%
Reduction in consumables0%
Improvement in situation awareness0%
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Interesting facts about Andorra Turisme

Andorra Turisme SAU is a public company created to aid the development and promotion of tourism in Andorra.

10
Years of experience

Founded in 2007.

208237
Global website ranking

Increasing every year.

5
Voted top touristic destination by Spanish tourists

With 1.400.000 visitors per year.

78
Top 100 destination worldwide

Top 100 city destination according to global statistics.

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