The implementation of AuraPortal BPM has enabled Alcocer Pharmacy to organize the pharmacy’s data and information (documents, accounts, items, plans, employees, processes, areas and departments), to create a platform for collaboration and organizational training and to automate the workflow of critical processes (such as the management of monthly promotions, schedule and agenda management, the evaluation of staff performance, etc.). Thanks to the implementation of AuraPortal BPM, tasks now appear automatically in the relevant person’s workflow.
The pharmacy was bought out by the current owner, Eduardo Reyes, in 2006. At that time, it occupied an area of 80m2 and employed 3 people. At present, the pharmacy occupies 300m2 and employs 20 people. Following the acquisition, the decision was made to automate and modernize the pharmacy.
The solution was to implement AuraPortal BPMS. The Project was carried out with the assistance of EQMED Engineering Consulting Group, a partner of AURA, which had successfully helped 15 other pharmacies with management systems and organization projects, one of which also involved the implementation of AuraPortal BPMS.
The system calculates and provides real-time information and reports.
To register new products and their characteristics.
A system which allows SMS to be sent either manually or automatically.
A report which allows stock consultation between both pharmacies.
“I don’t know how we managed to function without AuraPortal BPMS before now!”
“We see the benefits in operations on a daily basis. Processes that were previously overlooked are now dealt with efficiently by our staff.”
It’s a dynamic pharmacy, open 24 hours a day, 365 days a year. It boasts a team of specialists in all aspects of health, wellbeing and beauty as well as an extensive supply of products, monthly promotions and a wide variety of activities.
Extensive experience in pharmaceutical services.
Advice on homeopathy, nutrition and skin treatments.
Training sessions for the team of collaborators as well as monthly talks for customers on problems that interest them, all held by highly qualified experts.
The biggest pharmacy in Valencia in terms of employees.