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AuraPortal Assistance is supported by three pillars that, although different, participate in the refined global warranty that the company offers both to their Customers as well the Partners that represent them:

1. AuraPortal Training School


In AuraPortal, the aim of the Training School is to increase the knowledge of how to use AuraPortal BPMS, preparing and certifying the Consultants, both the internal Company consultants as well as those that come from the Network of Partners that represent AuraPortal globally.

The teaching personnel, qualified professional consultants with experience in each of the strategic areas both technical and organizational related to AuraPortal BPMS, guarantee the Users of AuraPortal, specialist advice which will save time and resources when adapting AuraPortal to your company and noteworthy success when using it. Our Successful Cases endorse this.

The AuraPortal Training School regularly prepares different courses to prepare Consultants and which give our Users the maximum knowledge of the product.

2. Consultancy Services


An important part of our knowledge and technological ‘savoir faire’ is concentrated in a wide range of qualified Consultants who cover the different stages of the cycle that is the implementation of the AuraPortal BPMS tool in companies and institutions. 

As a User of our System, all our knowledge will be available to you when deciding to implement our BPM Technology, with the purpose of obtaining the maximum adaptation to the organizational and management needs of your company.

Our Pre-Sales Service can be contacted to obtain:

Personalized Demos

Design of Models

Technological Pilots by Sector

 

3. Maintenance Service


As support to an efficient implementation and optimum use of the AuraPortal BPM solution, and consequently with the aim of providing the maximum satisfaction to Users (Customers and Partners), AuraPortal has a complete policy of post-sales services that is handled by the Technical Assistance Service (SAT) Department.

That SAT is made up of a wide range of professionals who are specialized in the different TIC (Information and Communication Technology) and Business Management, in all their different fields.

 

 

 
 

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